Bookings

– To know what our vacancies are,
- To make your booking direct and secure.

Your booking will be handled by Booking.com. (But as it is from our website it is cheaper for us).

After that, we will make a confirmation on your e-mail address and will send you information to prepare your stay at Mas des Etoiles. ( Visits, restaurants …).

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You can also e-mail us in the traditional way to ask questions and make the booking  direct (see below) after you have checked the availabilities  on the “Booking.com” booking system.

See Below

General Sales Conditions :
The above rates are per night, including breakfast but for stays of two nights and more.
We receive guests for one single night. The rate is increased by 40 EUR for additional costs.
We have also decreasing rates according to duration.
The City Tax is 1.65 EUR per  adult and per night.

We have objectives for our guests : Quietness, Hygien and Security.
So a few (A) requirements :
- No dogs or pets.
- We do not like  food in the rooms ( because all kinds of insects could arrive) . We have a fridge for that in the Summer Dining Room. No picnic inside the premises.
-  Parents must have their children under control, especially for noise, cleanliness and safety.
- No smoking inside the house and discretely if outside.

Booking conditions
All bookings shall be confirmed with a credit card #.
We accept major credit cards (Visa, Mastercard) both for booking and final payment. The total balance can be charged upon arrival.
If the stay lasts 1 or 2 days we will charge your credit card with the amount of one night as a deposit.
If the stay lasts more than 2 days, we will charge your credit card with a deposit of 35% of the total amount of the stay.
It is due one month before arrival date.

Cancellation policy
To be valid, it must be made by e-mail, or in writing.
Cancellation more than 28 days before arrival ( 6:30 PM) : refund of the deposit.
Cancellation between  28 and 5 days before arrival : refund of 50% of the deposit.
Less than 5 days,  no refund of deposit.
No show, 3 nights charge.
In all cases, 30 EUR administrative fees.

Every person confirming a booking is  engaged to respect the General Sales Conditions of Mas des Etoiles, including the (A) requirements above. Any infringement will entail the end of the stay with the total payment of the amount initially agreed upon.